FAQ


  • Why should I use Golf Pad TAGS™?
  • How does it work?
  • Is my phone compatible?
  • Will Golf TAGS work with my iPhone?
  • I have a case on my phone. Can I still scan Golf TAGS?
  • Do I need to constantly fiddle with my phone while using Golf TAGS?
  • Will I need to change batteries inside the TAGS?
  • What do I do with the code that came with Golf TAGS if I already have a premium subscription?
  • How much do Golf Pad TAGS™ weigh? Will they impact my club weight or balance?
  • What is the warranty?

Golf Pad users told us shot tracking is awesome, but that it takes too much effort. We developed Golf Pad TAGS™ to make shot tracking a breeze. This is the easiest and most reliable way to track your game in full detail, without getting distracted.

Golf Pad TAGS™, for Android users, make it easy to know the distance of every shot instantly. Just tap your club to your phone before you make your shot. You'll automatically track score, club distances, accuracy, putting stats and more.

Each tag has a small unique radio token in it. When you tap the tag to the phone, the Golf Pad app reads the token and records the GPS position of the shot and the club used. That's all it needs to compute shot distances and generate amazing game statistics, in real time.

The quickest way to check your phone's compatibility is to open up the Golf TAGS tab in the settings menu and see if any warnings are displayed.

Golf TAGS use technology called Near Field Communication (NFC). Most Android phones have it nowadays. You can check the full list of NFC-enabled phones here. Your phone also needs to run Android 4.0 or higher. If you aren't sure whether your phone is compatible, please send a quick email to support@easygolfsa.co.za and we will confirm it for you.

The iPhone is not currently compatible with Golf TAGS. We have a new product under development called Golf Pad LINK that will allow iPhone users to easily track shots using Golf TAGS. You can find more information and sign up for priority access here: www.golfpadgps.com/link.

This depends on case material. Most plastic or leather cases work fine, however metal cases can block or interfere with NFC radio. The good news is we provide a money-back guarantee. If Golf TAGS don't work with your case, you can return them for a full refund.

No! You can be as hands-on or hands-off as you want to be. Some golfers just leave the phone in their pocket through the entire round. Others are eager to know the distance of their drive the moment they get to the ball. Which kind are you?

No, there are no batteries to be changed or recharged.

Included in the Golf Pad TAGS packaging, is a code that is good for a complimentary year of the Premium version of the app.

If you already have a subscription, you have a couple of different options for how to use the code:

1. You can share it with a friend, family member or golfing buddy, the codes are fully transferrable.

2. To use the free year of service yourself, cancel your subscription before it renews. Once the renewal date has passed, the app will revert to the free version. Then, enter your code to use your complimentary year. How to enter my license code.

TIP: take a photo and store the code in your phone or other device so you have it if you lose the printed copy. The code doesn't expire.

Golf Pad TAGS™ weigh 1.9 grams per tag. Due to this being such a small amount of weight and the low-profile design of the TAGS, there is virtually no impact on club weight or balance.

We provide 90 day limited warranty covering manufacturing defects. If a tags breaks or stops working during normal use within 90 days of purchase, please contact us and we'll send you a replacement.

If a tag breaks or stops working from misuse, or after 90 days from the date of purchase, you can purchase a replacement.